Financial Responsibilities
Early termination does not include a flat cancellation penalty. However, ending your stay early may result in several financial obligations depending on your reservation.

Your final balance may include:

- Rent for the required 30-day notice period.
- Prorated utilities, insurance, and any listing-specific monthly fees through the end of the notice period.
- Non-refundable payment processing fees.
- Non-refundable one-time cleaning fees.
- Recalculated taxes based on your actual length of stay.
- Length-of-Stay (LOS) discount adjustments, when applicable.

Length-of-Stay Discount Adjustments
If your reservation included a discounted monthly rate based on a minimum stay commitment and you end your stay before fulfilling that commitment, the discount is no longer applicable.

The discount previously applied during your stay will be charged back based on the actual number of months occupied.

Example:
A reservation receives a $500 monthly discount based on a six-month commitment. If the guest moves out after three months, the discount adjustment would be $500 × 3 months = $1,500. This amount is added to the final balance.

Final Invoice
Your final invoice combines all applicable charges remaining after your Notice to Vacate has been processed.

For guests enrolled in Pay Monthly, existing payment schedules and invoice due dates remain in effect until all outstanding balances have been paid.

For guests who Paid in Full, prepaid funds are first applied toward any remaining charges. Any eligible remaining balance may be refunded to the original payment method or issued as Anthony Thomas Stays Credits, depending on the circumstances. Payment processing fees remain non-refundable.

Outstanding Balances
Any unpaid balances remain your responsibility after move-out. Accounts with unpaid charges may be referred to collections if they remain unresolved.

Early termination means ending your stay and departing before your scheduled check-out date. If you choose to leave early, you remain responsible for all financial obligations outlined in your reservation agreement. While submitting a Notice to Vacate (NTV) may reduce the amount you owe, it does not eliminate your responsibility for outstanding charges.

Submitting a Notice to Vacate
To end your stay early, you must submit a written Notice to Vacate (NTV) by emailing reservation@anthonythomasstays.com.

Your notice must be received at least 30 days before your intended move-out date. The date your notice is received begins your required 30-day notice period.

The 30-Day Notice Period
You are responsible for paying rent for the 30 nights following the date your Notice to Vacate is submitted, regardless of the date you physically move out.

Submitting your notice as early as possible starts this notice period sooner and may reduce your remaining financial responsibility.

Choosing Your Move-Out Date
You may choose your preferred move-out date as long as it complies with the required 30-day notice period. If you leave the property before the notice period ends, your financial responsibility continues through the remainder of the required notice period.

Booking Verification
Your booking confirmation is contingent upon completing the required verification steps within 24 hours of booking. If verification is not completed within that window, Anthony Thomas Stays reserves the right to cancel the booking and release the unit. An unverified booking request does not constitute a confirmed reservation and does not give rise to any right of occupancy or claim against Anthony Thomas Stays for loss of the reservation. For more details, refer to the Booking Confirmation and Guest Verification section of your Guest Agreement.

Please read the full policy below.
Once a cancellation request is submitted and processed by our team, the booking will be officially cancelled in our system, independent of eligibility for a refund or adjustment. This means the reservation cannot be reinstated, and the calendar for the unit will be reopened and made available to other guests.

For bookings made through a third-party platform, cancellation terms are governed by the policy in place at the time of booking. Please refer to your booking confirmation for details, or see How to Cancel a Third-Party Booking for step-by-step instructions.

How to Submit a Cancellation Request
All cancellations for bookings made at Anthony Thomas Stays.com must be formally submitted through one of the following channels:

- Anthony Thomas Stays account: To cancel, log in to your Anthony Thomas Stays account and go to Your Bookings, then Request Cancellation.
You will receive a confirmation email once your request has been successfully submitted. If you do not receive one, your cancellation has not been processed. Please do not consider your request complete until confirmation is received.

- Email: Contact our team at reservation@anthonythomasstays.com with the details of your cancellation request.

Refund Eligibility
The following refund eligibility applies based on the timing of your cancellation request relative to your scheduled arrival date:

Within 24 hours of booking — Full Refund
Full refund when cancelled within 24 hours of booking, provided check-in has not yet occurred.

- First month's rent: 100% refund
- Rent beyond the minimum stay requirement: 100% refund
- Utility, insurance, and cleaning fees: 100% refund
- Credit card processing fees: Non-refundable on confirmed bookings and refundable on unconfirmed bookings.

At least 30 days before arrival — Full Refund
You are eligible for a full refund of all amounts paid, with the exception of any credit card processing fees, which are non-refundable. Payments made via ACH do not incur a processing fee.

15 to 29 days before arrival — Partial Refund
Partial refunds will be applied as follows:
- First month's rent: 50% refund
- Rent beyond the minimum stay requirement: 100% refund
- Utility, insurance, and cleaning fees: 100% refund
- Credit card processing fees: non-refundable

Within 14 days of arrival — Non-Refundable
Anthony Thomas Stays reserves the right to retain the first month's rent in full. The following applies:
- First month's rent: non-refundable
- Rent beyond the minimum stay requirement: 100% refund
- Utility, insurance, and cleaning fees: 100% refund
- Credit card processing fees: non-refundable

Currency Conversion
Payments processed in Japanese Yen (JPY) on a non-JPY-denominated credit card may result in a refund amount that differs from the original charge. This is due to fluctuations in exchange rates and currency conversion fees applied by your card issuer at the time of the original transaction and at the time of refund processing. Anthony Thomas Stays is not responsible for any difference resulting from currency conversion.

If you depart before your agreed-upon check-out date, all fees are non-refundable, and you remain responsible for any outstanding rent or unpaid balances, which may be referred to collections. In some cases, submitting a Notice to Vacate (NTV) may help reduce your financial obligations:

Providing Notice
If you wish to end your stay early, you must submit a written Notice to Vacate (NTV) at least 30 days before your intended departure date. NTV requests must be submitted via email to reservation@anthonythomasstays.com to be considered valid.

Your Financial Obligations

Upon early departure, the following charges apply:
- Rent: The next 30 nights following your notice date
- Utility, insurance fees & listing-specific fees: Prorated through the end of the notice period. Some listings carry additional fees (for example, a monthly amenity fee), which are also prorated through the notice period.
- Credit card processing fees: Non-refundable
- One-time cleaning fee: Non-refundable
- Taxes: Recalculated based on your actual length of stay if applicable
- Length-of-stay (LOS) discount: If your stay ends before the initial length-of-stay commitment is met, any LOS discount you received will be cancelled and charged back for the actual term stayed. Example: a 6-month stay with a $500/month discount that ends after 3 months will be charged back $500 × 3 = $1,500.

Pay Monthly Stays

Upon modification, the guest is responsible for settling all outstanding invoices for the remaining stay duration, and must continue to follow the billing schedule and payment due dates set for the stay.

Paid in Full Stays

Your prepaid balance will first be applied toward any outstanding charges. Please note that credit card processing fees are deducted from this balance and are non-refundable. Any remaining balance will be returned as Anthony Thomas Stays credits or refunded to your original payment method.

For Bookings in New York State, New York City, and Jersey City
If a confirmed booking is shortened and the revised length of stay falls below a tax threshold, the guest will become responsible for any additional taxes applicable to the new length of stay. These taxes will be added to future invoices. For invoices already paid, Anthony Thomas Stays will issue an additional invoice to collect the outstanding tax amount. Tax rates will be applied retroactively based on the final duration of the stay.

Cancellation of Extensions

You are eligible to cancel your extension within 24 hours of extending your stay with written communication to reservation@anthonythomasstays.com. All extensions cancelled within 24 hours are subject to a full refund. All cancellations after 24 hours of making changes during your stay are non-cancellable. You will be responsible for payment through your move-out date.

Unit Switches

Unit switches are not allowed. If you wish to move to another unit during your stay, please send your early termination notice and proceed with a new reservation.

This article outlines the policies for reservation extension cancellations, switching to another unit, and payment obligations, including how these are affected by a Notice to Vacate.
Extension Cancellations
Reservation extensions may be cancelled within 24 hours of being confirmed by contacting reservation@anthonythomasstays.com. Cancellations made within this period receive a full refund.

After 24 hours, extensions become non-cancellable and remain subject to the reservation's payment obligations.

Switching to Another Unit
Unit transfers are not available during an active reservation.

Guests wishing to relocate to another Anthony Thomas Stays property or unit must complete an early termination for their current reservation and create a new reservation for the desired unit. Approval and availability are subject to standard booking requirements.

Missed Payments
Submitting a Notice to Vacate does not cancel existing payment obligations.

Guests enrolled in Pay Monthly must continue making scheduled payments according to their billing due dates until all outstanding balances have been paid.

Failure to pay outstanding balances may result in the account being referred to collections.